37% rural youth sans Internet access: Study
Soon after we moved to Mumbai a few years ago, we were informed that our dog needed a licence from the municipal authorities. Not wanting the favourite member of the family deemed an illegal alien, we set out to obtain one. We entered the building with trepidation, born out of years of frustrating and mind-numbing encounters in government offices, expecting to spend much of the day moving from one counter and one queue to another. Not to mention, the dust, grime and stacks of musty files.