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Friends network gasping for breath

April 11, 2016Leave a commentDaily NewsBy wp-admin

Hamstrung by the shortage of staff, lack of budgetary support, declining public patronage and stiff competition from other e-governance services, the network of Friends Janasevana Kendras is struggling to stay afloat, even as the government remains indecisive on the recommendation of an Assembly committee to phase out the citizen service centres.

Started in 2000 as a service delivery platform to accept payment of various utility bills and taxes, the Friends (Fast Reliable Instant Efficient Network for Disbursement of Services) network was extended to all district headquarters by 2001.

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