India’s telecom regulator has strongly criticised Facebook over its campaign to drum up support for its Free Basics internet plan in India.
The Telecom Regulatory Authority of India (TRAI) said a poll prompting people to support the plan was “crudely majoritarian and orchestrated”.
It had earlier asked the mobile network that partnered with Facebook to put its Free Basics offer on hold.
Free Basics lets people access Facebook and some other websites without charge.
In a letter to the social media network, TRAI told Facebook that it had reduced a “meaningful consultative process” to help make informed and transparent decisions into a “crudely majoritarian and orchestrated opinion poll” which had “dangerous ramifications for policy making in India”.