Telcos must ensure quality service to customers: Telecom Minister

Telecom Minister Ravi Shankar Prasad on Friday said the industry needs to walk the “extra mile” to ensure that quality service is delivered to people and that consumers do not face issues like call drops.

Speaking at the FICCI CEOs Roundtable, Prasad said telcos need to improve their services.

“I have told you always that you have to improve your services and that is in your hands… Spectrum is there… People want quality service. I get complaints every day… Please understand I am willing to walk the extra mile but you have to walk that extra mile,” he said.
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